Water, sewer, electric, trash, stormwater, streets, and utility services.
This Division is responsible for the Meter Reading within the City of Miami service area for all customers with active services. Metering Services has a variety of services that they provide that consumers can utilize from the initial service connection until services are discontinued.
The goal of this division is to provide meter services to the community timely, accurately, and with little consumer involvement. Metering Services has the responsibility to provide any of the services listed below:
129 5th Avenue NWP.O. Box 1288Miami, OK 74355
Phone: 918-542-6685
Customer Service Representatives are happy to answer your billing questions. The Customer Service Center is open Monday through Friday, 8 a.m. to 5 p.m. If you have a non-emergency question, please fill out our Utility Billing Inquiry Form by clicking here.
You can pay your bills in a variety of ways:
Monday - Friday
8 a.m. - 5 p.m.
129 5th Avenue NWP.O. Box 1288Miami, OK 74355
Phone: 918-542-6685
The Electric Department oversees services and maintains approximately 110 miles of primary distribution electrical lines including three substations. All traffic signal operations are installed and maintained by this department. It also includes the Right of Way (ROW) Department that maintains power line clearance and street right of way.
All City of Miami electrical journeyman linemen are registered through the Department of Labor and must complete all required training criteria. This includes 8,000 hours of on the job training and completing the Lineman Academic Merchant Course within the first four years of employment. The division employees are certified in pole top/bucket rescue and CPR/First Aid.
Monday - Friday
6:30 a.m. - 5:00 p.m.
129 5th Avenue NWP.O. Box 1288Miami, OK 74355
Phone: 918-542-6685
Sunday-Saturday
6:00 a.m. - 4:30 p.m.
129 5th Avenue NWP.O. Box 1288Miami, OK 74355
Phone: 918-542-6685
This Division processes all residential and commercial wastewater in accordance with local, state, and federal effluent requirements which include the proper disposal of bio-solids in an environmentally acceptable manner at the permitted beneficial reuse site.
Pollution Control treats an average of 2.0 MGD (million gallons per day) for all liquids that enter the sanitary sewer system infrastructure and discharges the treated water into the Neosho River. Stormwater does not enter the sewer system and is not treated prior to entering the Neosho River.
Sunday-Saturday
6:00 a.m. - 4:30 p.m.
129 5th Avenue NWP.O. Box 1288Miami, OK 74355
Phone: 918-542-6685
The Water Division produces safe drinking water with an abundant supply to meet the demands and provide fire protection throughout the City of Miami’s distribution system. All potable water is monitored and treated in accordance with local, state and federal requirements.
The Water Resources Division repairs and maintains approximately 110 miles of water lines, all water meters and valves, and fire hydrants.
Monday - Friday
6:30 a.m. - 5:00 p.m.
129 5th Avenue NWP.O. Box 1288Miami, OK 74355
Phone: 918-542-6685
The priority plan for snow removal was developed by identifying a basic system of streets and roads essential to the continuation of traffic movement. While developing this plan, the realistic capabilities of the City of Miami, such as equipment and personnel, were kept in mind. Priority routes were developed by considering traffic volume, access to emergency services, and access to primary school bus routes.
Our goal is to provide snow removal to facilitate safe traffic flow for those drivers using city streets and roads. During major storms, every available piece of equipment will be deployed.
Unless there is direct benefit to the city operations or unless emergency vehicles require access to a specific location, there will be no plowing or sanding of private property with city equipment.
In the event of winter weather and/or snow accumulation, city efforts will focus on clearing city streets. The clearing of private driveways, during and after plowing shall be the responsibility of each property owner.
The time required to clear snow and ice from roads varies depending on the following conditions:
The Street Department has three salt trucks, four plows, three front-end loaders, one grader, one skid loader, and four backhoes from other departments when needed.
School bus routes are assigned Priority 1 or 2 and given special attention. Operators will return to widen roads as conditions warrant. During a major storm, cleanup operations may be on-going for three to four days following the storm. Public health protection requires that the Division of Solid Waste provide garbage, and yard waste collection regardless of weather conditions. The exception is during an emergency situation such as heavy snow and ice.
The following roads are the responsibility of the Oklahoma Department of Transportation (ODOT):
The City of Miami assist ODOT with Highway 10 and Highway 69/125 that are in the city limits of Miami. There are 224 lane miles of streets in the city limits. Lane miles are the number of lanes along a road multiplied by the distance.
During severe weather, the Street Division staff works in 12 hour shifts 24 hours a day, seven days a week. All Public Works divisions assist in the snow removal when needed.
Upon request from emergency services (fire, medical, police) Public Works will dispatch the necessary workers and equipment to ensure that the emergency service in question can properly respond to emergency calls.
129 5th Avenue NWP.O. Box 1288Miami, OK 74355
Phone: 918-542-6685
The Public Works Department is responsible for the operation, maintenance, and management of Animal Control, Parks and Recreation, Facilities, and Metering.
The department ensures that each division has the manpower, equipment, and budget to operate their daily duties. Public Works Department promotes a good departmental working environment as well as ensures accurate communication with the citizens in Miami.
Monday - Friday
7:00 a.m. - 4:00 p.m.
129 5th Avenue NWP.O. Box 1288Miami, OK 74355
Phone: 918-542-6685
To report a concern regarding a street surface, call Public Works at 918-542-6685
The Miami Street Department is responsible for keeping 112 miles of street pavement clean and in good repair. The crews sweep streets, remove snow and ice, repair potholes, and take care of minor asphalt and concrete paving jobs. They also provide maintenance for traffic signage, bridges, and drainage systems.
Routine maintenance of the streets reduces the number of repairs required. Maintenance includes crack sealing, seal coating and overlay. The Department monitors the performance of City streets and in conjunction with City staff establishes multi-year maintenance programs.
129 5th Avenue NWP.O. Box 1288Miami, OK 74355
Phone: 918-542-6685
The priority plan for snow removal was developed by identifying a basic system of streets and roads essential to the continuation of traffic movement. While developing this plan, the realistic capabilities of the City of Miami, such as equipment and personnel, were kept in mind. Priority routes were developed by considering traffic volume, access to emergency services, and access to primary school bus routes.
Our goal is to provide snow removal to facilitate safe traffic flow for those drivers using city streets and roads. During major storms, every available piece of equipment will be deployed.
Unless there is direct benefit to the city operations or unless emergency vehicles require access to a specific location, there will be no plowing or sanding of private property with city equipment.
In the event of winter weather and/or snow accumulation, city efforts will focus on clearing city streets. The clearing of private driveways, during and after plowing shall be the responsibility of each property owner.
The time required to clear snow and ice from roads varies depending on the following conditions:
The Street Department has three salt trucks, four plows, three front-end loaders, one grader, one skid loader, and four backhoes from other departments when needed.
School bus routes are assigned Priority 1 or 2 and given special attention. Operators will return to widen roads as conditions warrant. During a major storm, cleanup operations may be on-going for three to four days following the storm. Public health protection requires that the Division of Solid Waste provide garbage, and yard waste collection regardless of weather conditions. The exception is during an emergency situation such as heavy snow and ice.
The following roads are the responsibility of the Oklahoma Department of Transportation (ODOT):
The City of Miami assist ODOT with Highway 10 and Highway 69/125 that are in the city limits of Miami. There are 224 lane miles of streets in the city limits. Lane miles are the number of lanes along a road multiplied by the distance.
During severe weather, the Street Division staff works in 12 hour shifts 24 hours a day, seven days a week. All Public Works divisions assist in the snow removal when needed.
Upon request from emergency services (fire, medical, police) Public Works will dispatch the necessary workers and equipment to ensure that the emergency service in question can properly respond to emergency calls.
129 5th Avenue NWP.O. Box 1288Miami, OK 74355
Phone: 918-542-6685
The Solid Waste division processes all residential and commercial trash in accordance with local, state, and federal requirements. They provide weekly pickup for 6,000 residents, commercial pickup six days per week and accept yard waste on Fridays. This division also oversees the composting program for the city.
HOURSYear-round Facility Operation hours are:Monday - Friday8 a.m. - 4 p.m.Saturday8 a.m. - 2 p.m.
Year-round Facility Operation hours are:
Monday - Friday
8 a.m. - 4 p.m.
8 a.m. - 2 p.m.
129 5th Avenue NWP.O. Box 1288Miami, OK 74355
Phone: 918-542-6685
One cart is provided to each residence at a cost of $20.52 per month. Additional carts are available at a fee of $13.18 per cart/one time pick up, per month. Contact Solid Waste at 918-541-2368 if you are interested
If your cart is stolen or vandalized, resident must immediately contact the Miami Police Department at 918-542-5585.
Upon customer request a special pick-up for excessive amounts of household trash bags can be arranged. The cost is $13.18 per pick-up. Household furniture, appliances, and other bulky items are not included in this pick-up (see curbside pick-up below).
Household furniture, appliances, and other bulky items can be picked up at the curb. The fee for curb side pick-ups is $40 and needs to be paid for prior to pick-up. It includes up to three large items.
Curb side pick-ups must be scheduled. Requests can be made by calling Solid Waste at 918-541-2368.
129 5th Avenue NWP.O. Box 1288Miami, OK 74355
Phone: 918-542-6685
